These terms outline how Colmore Classic Auto Care (“the Workshop”) provides services and communicates with clients. They aim to ensure clarity, fairness, and respect for both vehicle and owner. By booking a visit, you accept the terms below.
All work is by appointment. Estimates are given in good faith based on the car’s visible condition. If additional work is needed, we will explain and seek approval before proceeding. Appointments may be rescheduled with notice; cancellations within 24 hours may incur a small charge if preparation has begun.
Clients are asked to declare known mechanical or electrical issues before the visit. While every care is taken, Colmore Classic Auto Care cannot be held responsible for pre-existing faults, corrosion, or fragile materials typical of older cars. We handle each vehicle with caution, using non-abrasive products suited to its age.
Our services cover detailing, preservation, and light correction. We do not carry out major mechanical or body repairs. Where a job requires specialist equipment, we can recommend trusted partners but accept no responsibility for their separate work.
Payment is due upon completion unless agreed otherwise in writing. We accept bank transfer and major debit cards. Invoices describe services performed and any agreed materials. VAT is included where applicable.
Cars left overnight remain insured by the owner unless written confirmation of temporary storage cover is provided. We maintain locked premises and CCTV monitoring within the Jewellery Quarter site.
Please remove valuables from the vehicle. The Workshop is not responsible for loss of personal belongings left inside the car.
We welcome feedback and aim to resolve concerns quickly. Contact us directly by phone or email with details of the issue. If a matter cannot be settled informally, you may contact your local trading standards office or a recognised consumer mediation service.
Personal details provided for booking are handled according to our Privacy Information. We never share client information for marketing purposes.
These terms are governed by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Colmore Classic Auto Care
28 Livery Street, Jewellery Quarter, Birmingham B3 2BP, England
Tel: 441 121 784 613
Email: [email protected]